At Nordic Stream (operated by NORDIC STREAM LLC), we are dedicated to empowering your digital presence through high-performance solutions, ranging from technical SEO audits and bespoke content strategies to advanced server-side optimizations. Our mission is to deliver measurable value and technical excellence. Because our services are deeply personalized and labor-intensive, we have established the following policy to ensure transparency, mutual respect, and a professional standard of collaboration between our team and our valued clients.
We take pride in the quality of our digital craftsmanship. Due to the intangible nature of our services and the immediate intellectual property transfer upon delivery, please review our refund guidelines:
Digital Services & Labor: Our SEO and digital marketing solutions involve significant manual expertise and resource allocation. Consequently, we generally do not offer full refunds once the project has commenced or after the final deliverables have been shared.
Billing Discrepancies: Your trust is paramount. If you notice a potential billing error or an unauthorized transaction, please notify our billing department within 30 days of the transaction date. We commit to investigating and resolving all legitimate claims promptly.
Project Adjustments: We understand that business priorities can shift. If a project is paused or cancelled before the full scope is completed, NORDIC STREAM LLC may, at its sole discretion, offer a partial refund or service credit proportional to the remaining, unearned portion of the project fee.
We believe in flexibility and providing you with full control over your digital investments.
Monthly Subscription Plans: Our ongoing SEO and maintenance packages are designed for long-term growth, but you are free to cancel your plan at any time. Management can be handled directly through your dedicated client dashboard.
Notice Period: To ensure a smooth transition and prevent automated billing for the subsequent cycle, we kindly request a minimum of 7 days’ notice prior to your renewal date. This allows our team to finalize any pending tasks and close your account records properly.
To protect the integrity of our specialized work, the following items are considered final sale and are strictly non-refundable once delivered:
Comprehensive SEO Audit Reports and Data Analysis.
Custom-coded Technical Optimization Scripts and API integrations.
Bespoke Content Strategy Documents and Editorial Calendars.
This website and its services are owned and operated by: NORDIC STREAM LLC 530 HARKLE RD STE B # 100, SANTA FE, NM 87505, USA
Need Assistance? Our support team is here to ensure your experience with Nordic Stream is seamless. If you have questions regarding your project, invoices, or specific terms, please do not hesitate to contact us:
Email: contact@nordic-stream.store
Phone: +212 7756-81741 (Global Support)
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)